movi4u Terms & Conditions

1. Introduction and Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and movi4u ("movi4u", "we", "us", "our") governing your use of the movi4u website at movi4u.bet and all associated services, including but not limited to sports betting, live casino, slots, crash games, and any promotional offerings (collectively, "the Platform").

By accessing the Platform, creating a registered account, making a deposit, or placing a bet or casino wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy. If you do not agree to any part of these Terms, you must not use the Platform.

movi4u reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via the email address or mobile number associated with their account. Your continued use of the Platform after notification of changes constitutes acceptance of the revised Terms.

2. Eligibility and Account Registration

To register an account with movi4u, you must satisfy all of the following eligibility requirements:

• You are at least 21 years of age;
• You are registering as an individual and not on behalf of a corporate entity;
• You are not currently subject to a self-exclusion order on movi4u or any affiliated platform;
• You are accessing the Platform from a jurisdiction where doing so is not prohibited by applicable law;
• You have not previously had a m ovi4u account closed for breach of these Terms.

When registering, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account. movi4u will not be liable for any loss arising from unauthorised access to your account where you have failed to keep your login details secure.

movi4u reserves the right to request identity verification documents at any stage of the registration process or during the life of your account. Acceptable documents include a national identification card, passport, or driving licence. Failure to provide satisfactory verification documents within the timeframe specified by movi4u may result in account suspension or closure.

3. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your movi4u username and password. You must not share your account credentials with any third party. Each account is for the exclusive personal use of the registered account holder. Any activity conducted through your account — including bets placed, bonuses claimed, and withdrawals requested — is your sole responsibility.

If you suspect that your account has been accessed without your authorisation, you must contact the movi4u support team immediately via live chat. movi4u will investigate the matter but cannot be held responsible for losses incurred prior to notification of suspected unauthorised access.

movi4u prohibits the use of automated software, bots, scripts, or any other technology designed to exploit or gain unfair advantage on the Platform. Any account found to be using such tools will be suspended immediately and all associated balances voided without prior notice.

4. Deposits and Payment Methods

movi4u accepts deposits via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳200. movi4u does not apply fees to deposits processed through the above payment methods, though your payment provider may charge standard transaction fees outside of movi4u's control.

Deposits are credited to your movi4u wallet in real time for mobile financial service payments (bKash, Nagad, Rocket, Upay) and within standard banking processing times for card payments. movi4u is not responsible for delays caused by third-party payment providers.

All funds deposited into your movi4u account must originate from a payment source registered in your own name. Deposits from third-party accounts or anonymous payment instruments are not permitted. Where movi4u identifies a deposit originating from an unverified or third-party source, the deposit may be reversed and the account suspended pending investigation.

5. Withdrawals

The minimum withdrawal amount is ৳500. Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit. movi4u does not process withdrawals to payment methods other than those previously used for a deposit on the same account, as a standard anti-fraud measure.

Withdrawals requested via bKash and Nagad are typically processed within fifteen minutes during standard operating hours. Withdrawals via card may take between one and five business days depending on your issuing bank's processing times. movi4u does not charge withdrawal fees, but your payment provider may apply standard charges.

Before a withdrawal can be processed, movi4u may require full identity and payment verification to be completed. Any account that has not completed identity verification will have withdrawal requests placed on hold until the required documentation has been reviewed and approved. movi4u reserves the right to conduct enhanced due diligence on withdrawal requests above specified thresholds.

movi4u reserves the right to withhold withdrawal processing where there is reasonable suspicion of fraudulent activity, match fixing, arbitrage betting, or any other activity that violates these Terms.

6. Bonuses and Promotions

movi4u offers promotional bonuses including welcome bonuses, reload bonuses, cashback offers, and event-specific promotions aligned with the Bangladesh sporting and cultural calendar (including BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh seasons). All promotions are subject to the specific terms published alongside each offer, which form part of these Terms.

Unless stated otherwise in the specific promotion terms, the following general bonus rules apply:

• Bonus funds must be wagered a minimum number of times (as specified per promotion) before any withdrawal of bonus-derived winnings is permitted;
• Only one bonus may be active on a single account at any given time unless explicitly stated otherwise;
• Bonuses may not be transferred between accounts;
• movi4u reserves the right to reclaim bonus funds and associated winnings where the Platform determines that a player has abused a promotional offer, used multiple accounts to claim the same bonus, or engaged in low-risk hedging strategies designed to extract bonus value without genuine gameplay risk;
• Promotional offers are available to players aged 21 and above only, and may be subject to additional eligibility restrictions outlined in each individual promotion's terms.

movi4u reserves the right to withdraw, amend, or suspend any promotion at any time without prior notice. Where a promotion is withdrawn while a player has an active bonus, the player's remaining wagering requirements and associated conditions at the time of withdrawal will be honoured.

7. Betting and Gaming Rules

All sports bets and casino wagers placed on movi4u are subject to the specific rules of the relevant sport, market, or game. In the event of a conflict between these general Terms and the specific rules of a game or market, the specific rules shall prevail.

movi4u reserves the right to void any bet or wager where:

• A technical error has caused incorrect odds or payout values to be displayed;
• There is evidence of collusion, match fixing, or insider information;
• The bet was placed after the event's official start time in circumstances where in-play betting was not offered;
• System errors resulted in bets being accepted outside of published market parameters.

movi4u's decision on the settlement of bets is final. Disputes regarding bet settlement must be raised within 30 days of the event result being published. Disputes raised after this period may not be investigated.

8. Responsible Gaming

movi4u takes its responsible gaming obligations seriously. The Platform enforces a strict 21+ age policy and offers the following tools to all registered players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits via their account settings. Limits take effect immediately when set. Increasing a limit is subject to a cooling-off period.
• Session Time Reminders: Players may set alerts to notify them of time spent in a gaming session.
• Self-Exclusion: Players who feel their gambling is becoming problematic may request a self-exclusion period of between one month and five years. During self-exclusion, the account is locked and no deposits or bets are permitted.
• Account Closure: Players may request permanent account closure at any time by contacting the movi4u support team.

For further guidance on responsible gaming tools and external support resources, please visit the Responsible Gaming page.

9. Intellectual Property

All content on the movi4u Platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the property of movi4u or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Platform without express written authorisation from movi4u.

10. Limitation of Liability

To the fullest extent permitted by applicable law, movi4u shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to loss of profits, data, or goodwill. movi4u's total liability for any claim arising from your use of the Platform shall not exceed the total deposits made by you to your movi4u account in the thirty days preceding the event giving rise to the claim.

movi4u does not warrant that the Platform will be available without interruption or free from errors. Scheduled maintenance, emergency outages, and third-party service disruptions may temporarily affect Platform availability. movi4u will make reasonable efforts to restore service as quickly as possible following any disruption.

11. Account Suspension and Termination

movi4u reserves the right to suspend or permanently close any account at its sole discretion, including but not limited to situations where:

• A player has provided false or misleading registration information;
• A player has breached any provision of these Terms;
• A player is found to be under the minimum age of 21;
• Fraudulent, abusive, or illegal activity is detected on the account;
• A player has been subject to a self-exclusion order and attempts to re-register.

Where an account is closed due to a breach of these Terms, movi4u reserves the right to withhold any balance remaining in the account. Where an account is closed for reasons unrelated to a player breach, any verified real-money balance (excluding bonus funds and bonus-derived winnings subject to incomplete wagering requirements) will be returned to the player via their registered payment method.

12. Privacy and Data Protection

movi4u collects and processes personal data in accordance with its Privacy Policy. By registering an account and using the Platform, you consent to the collection, processing, and storage of your personal information as described in the Privacy Policy. movi4u will not sell or share your personal data with unauthorised third parties.

13. Amendments to These Terms

movi4u may update or revise these Terms at any time. Where changes are material, movi4u will provide advance notice to registered players via the contact details on their account. Your continued use of the Platform following notification of an update constitutes acceptance of the revised Terms. If you do not accept revised Terms, you must cease using the Platform and contact the support team to close your account.

14. Contact and Support

If you have questions about these Terms or wish to raise a dispute, please contact the movi4u support team via live chat, available 24 hours a day, seven days a week. You may also send a written enquiry to the movi4u support email address: [email protected] (plain text — not a clickable link).

For concerns specifically related to responsible gaming, please visit the Responsible Gaming page. For answers to common account and payment questions, visit the FAQ page.